Shipping and return
If local pick-up is not possible, we ship your guitar. We usually ship with FedEx.
With the high quality of instruments that we offer, we recommend you to use this safe and reliable method of shipping. On special request, we will try to accommodate all special shipping requests.
Merchandise is sold as seen. Please ask all questions and view all pictures thoroughly before purchasing. We do not negotiate price after the sale - no exceptions.
If you have bought through mail order or via website sale which requires the item to be shipped and you are not happy with your purchase you may return it to the shop, at your own expense, within 7 days from the date of delivery for a refund less all applicable shipping charges (including insurance costs if they are present). A restocking fee of 100 euro may also be applied. This restocking fee can also be applied if you cancel your order after payment, prior to shipping.
The item must not have been altered or tampered with in any way, and it must arrive in the same condition as it left the shop.
Mojo Guitar will not be held responsible for any issues with shipping agency (loss or damage) in returns.